Jason Fox

80 Milland Drive, Mill Valley California 92651

voice 619.602.4474        

JasonwFox.com | jwfox.hawaii@gmail.com

 

 

Career Profile

 

Over 6 years’ experience as a BBS Registered Associate Professional Counselor (APCC) in Public Health, Criminal Rehabilitation, Crisis Residential, Adolescent Treatment, Mobile Crisis, and Assisted Living. My career span includes 25 years in high-ticket sales, staff development, communications, business process and technology.

 

Professional Experience

 

Behavioral Health Clinician I – Covid Disease Response Unit | Isolation & Quarantine Team Lead | VAX Call Center

San Francisco Department of Public Health (SFDPH) – San Francisco, California                                              2021 - Present

 

• Coordinated food, hotel accommodations, and cleaning supplies for 233+ cases/families requiring Covid 19 isolation.

• Implemented program assessing for risk and providing CBO resources for mental health and financial assistance.

• Secured appointments for the Vaccine Call Center providing psychoeducation to resistant contacts.

• Liaison between Meals On Wheels, and the Office of Employment and Workforce Development.
• Implemented Risk Assessments, Mental Health Resources and 'Right to Recover' Financial Assistance.

• Trained 6 SFSU Nursing students as I&Q Team members using Calconnect by Salesforce.com.

 

APC SUD Counselor – San Quentin State Prison | Integrated Substance Use Disorder Treatment   

Center Point, Inc. – Larkspur, California                                                                                                                          2020 - 2021

 

• Participated in extensive 4-month training with 65 Clinicians from the Department of Corrections and Rehabilitation.

• Facilitated packet work for 11 inmates:  coordinated assignments, progress notes and treatment plans.

• Train the Trainer Certification: UCLA Helping Men Recover, Parenting Inside Out, TCU: Understanding Anger, MI

 

APC Therapist Intern – Casa Rene | Crisis Residential Treatment 

Buckelew Programs – Kentfield, California                                                                                                                      2018 -2020

 

• Provided 1200 hours of Individual and Group therapy with homeless and mentally challenged discharged from 5150.

• Medi-Cal documentation and Medication Management for a 10-bed coed facility creating relationships up to 30-days.

• Voluntary program facilitating a home-like setting while helping clients stabilize from crisis in Marin County.

 

LPPC Masters Internship – Paradigm San Francisco | Adolescent Treatment Program 

Paradigm Malibu – San Rafael, California                                                                                                                         2017 -2018

 

• Provided individual & family therapy and 15 weekly multi-family presentations for psychoeducation and discharge.

• Residential treatment program with adolescents suffering from anxiety, complex crisis, game addiction, substance

   abuse, self-harm and eating disorders. (Therapy: Talk, Music, Art, Equine, Yoga, and Water Sports.)

• Co-managed up to 12 clients with daily activities and facilitated discharge planning for short-term case management.

 

LPPC Masters Internship – San Francisco Department of Public Health (SFDPH) | Adult & Child Mobile Crisis

Comprehensive Crisis Services – San Francisco, California                                                                                            2016 - 2017

 

• Assisted with 5150 assessments for Adults and Children throughout San Francisco and triaged Crisis Line response.

• Counseled 3 victims of gang related homicide, suicide, and domestic violence with minors. (Therapy: Talk, Art, Sandbox)

• Supported de-escalation of conflict with SFPD responding to individuals posing a danger to themselves or others.

 

LPCC Practicum – Senior LGBT Individual Therapy | Assisted Living

AgeSong at WoodPark – Oakland, California                                                                                                                    2016 - 2016

 

• Enrichment activities offered meaningful engagement for 83 residents at all levels of participation.

• Provided individual therapy for LGBT client with Forgetfulness, Cirrhosis, and Depression. (Therapy: Talk, Art, Music)

• Consulted with family members, caregivers, and staff to improve client communication.

 

Crisis Counselor – Crisis Plan Partnership with Buckelew Programs | Crisis Residential

Community Action Marin – San Rafael, California                                                                                                         2015 - 2016

 

• Developed Crisis Plans and linked community resources having a positive impact on recovery at a Crisis Residential.

• Consulted with potential clients, family members and community organizations about Casa Rene’s benefits.

• Facilitator for Buckelew Programs’ Crisis Stabilization Alumni Meeting maintaining social skills after discharge.

Freelance Consultant – Customer Relationship Management (CRM) | Salesforce.com

Fox Consulting – Laguna Beach, California                                                                                                                     2009 – 2015

 

• Implemented Salesforce.com and trained groups of 10+ users.

• Consulted with 5 small business owners to develop outbound calling campaigns to build customer base.

• Property Management | Airbandb | VRBO – Hospitality for international guests including tour direction.

 

Sales Manager – Customer Relationship Management (CRM) | Midmarket Salesforce.com Reseller

Integrated Sales Management (ISM) – Irvine, California                                                                                              2004 – 2009

 

• Introduced A and B level executives to Customer Relationship Management (CRM) and Salesforce.com.

• Generated an average of 300 leads per month | $2 million in CRM sales annually by 2008.

• Administrated CEO’s heavy schedule | closed Conference, Presentation, and Implementation calls.

 

Supervisor | Long Distance Call Center Management

American Teleservices, Inc. - U.S. Telecom – Irvine, California                                                                                                 2002 – 2004

 

• Hired, trained, and supervised 130 telemarketers at U.S. Telecom's call center marketing Long-Distance services.

• Sales script development | employee conflict management |situational improvement | high turnover environment

• Managed Davox Predictive-Dialing system analytics to define strategy, detect fraud, and provide Team Incentives.

 

Senior Consultant | Electronic Medical Record Sales & Marketing (EMR)

DataMed Forms & Software, Inc. - Dr. Notes Software – Fort Lauderdale, Florida                                                     1999 – 2002

 

• Launched the First U.S. Patented Electronic Medical Record software to physicians in 18 medical specialties.

• Closed $900,000 in 12 months – Trained 100+ users and 40 new employees after facilitating a major office expansion.

• Traveled extensively throughout the United States for private practice implementations and tradeshows.

 

Account Executive – Leading Internet Service Provider (ISP)

Silicon Beach Communications – GTE partnership ISP/ADSL Service Rollout - Santa Barbara, California               1998 – 1999

 

• Introduced California’s First ADSL service to 300+ commercial accounts, and scores of residential customers.

• Exceeded quotas and overrides for 3 consecutive quarters, and 4 times in fourth quarter 1999.

• Sponsored the Santa Barbara Youth Basketball Team increasing community awareness.

 

Account Executive – Patient Education Technology

Computer Visualizations, Inc. – ACOG PACE™ - Honolulu, Hawaii                                                                                1995 – 1997

 

• Marketed the American College of Obstetricians and Gynecologists’ Patient Education and Informed

   Consent system while managing a sales department with 7 employees.

• Closed $750,000 in hardware/software building physician rapport and trust in revolutionary medical technologies.

• Installed kiosks and trained 10+ Administrators in private practice, hospitals, and military installations.

 

Education

 

California School of Professional Psychology – Master’s in Clinical Counseling – 2018

Associate Professional Clinical Counselor – BBS Registered (APC 5705)

University of Colorado at Boulder (CU) – B.S., Entrepreneurship and Small Business Management -1992

Hawaii Preparatory Academy (HPA) - 1988

 

Certificates

 

Helping Men Recover – A UCLA Program for Treating Addiction | California Department of Corrections & Rehabilitation - 2021

Social Media Marketing Certificate – San Francisco State University | Graduate Business Programs – 2014

Landmark Education – Professional Growth | Personal Communication Development - 2007

Neuro-Linguistic Programming (NLP) - Sales Communication & Relational Development | Silva Institute - 1995

 

  • Salesforce.com Customization | Implementation | Training

  • SalesLogix CRM | ACT | Microsoft Teams | SharePoint | CalCONNECT | Finesse | Jabber

 

 

References Available Upon Request